This Privacy Policy explains how Mock Rail AI ("we", "us", or "our") collects, uses, stores, and protects your information when you use our AI mock test platform at mockrail.in.
1. Information We Collect
- Account information: name, email address, phone number, and password (stored securely).
- Usage data: mock attempts, scores, wrong answers, short notes, categories, and progress analytics.
- Content you upload: exam images, pasted text, and topic material used to generate mocks and notes.
- Technical data: device type, browser, IP address, and cookies.
- Contact form data: name, email, mobile number, topic, and message when you reach out to support.
2. How We Use Your Information
- Provide, maintain, and improve mock generation, notes, analytics, and sharing features.
- Authenticate your account and keep the platform secure.
- Send verification codes, password resets, and share invitations you request.
- Generate AI-powered questions, explanations, and study content based on your inputs.
- Respond to support and contact form inquiries.
3. AI Processing
Content you submit may be processed by third-party AI providers to generate mock tests and study material. We do not sell your personal data. Avoid uploading sensitive personal information unrelated to exam preparation.
4. Data Sharing
We may share data with trusted service providers (hosting, email, AI APIs) strictly to operate the service. If you use Shared Hub, content you share is visible to recipients you invite. We do not share your data with advertisers.
5. Data Retention & Security
We retain your data while your account is active and as needed for legal or operational purposes. We use industry-standard safeguards including encrypted connections and access controls. No method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may request access, correction, deletion, or export of your personal data. Contact us at info@mockrail.in to submit a request.
7. Children's Privacy
Mock Rail AI is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last Updated" date. Continued use after changes constitutes acceptance.
9. Contact
Questions about this Privacy Policy? Email info@mockrail.in or call +91 6394058460.